How to Delete Your Amazon Account (Permanent Guide for Web and App)

If you’re searching how to delete your Amazon account permanently, here’s the direct answer:

You must submit a closure request through Amazon’s “Close Your Account” page. Once approved, your account and associated data are permanently deleted. You cannot recover it.

I’ve tested this process myself and walked two clients through it during privacy audits. It isn’t hard. But Amazon does add friction. That’s intentional.

This guide covers:

• How to delete your Amazon account permanently
• How to delete your Amazon account via the app
• How to delete an Amazon account email
• How to delete your Amazon account without logging in
• What actually happens after deletion

Let’s go step by step.

Quick Overview: Deleting an Amazon Account

Method	Where	Time Required	Notes
Desktop browser	Amazon website	5–10 minutes	Most reliable method
Mobile browser	Amazon website	5–10 minutes	Works same as desktop
Amazon app	Limited access	Redirects to web	App does not fully process deletion
Without login	Contact support	10–20 minutes	Identity verification required

Important: Once deleted, you lose access to orders, Prime benefits, Kindle purchases, and subscriptions.

Make sure you’re ready.

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Why People Delete Their Amazon Account

Before we jump into steps, let’s talk about why this matters.

Common reasons I’ve seen:

• Privacy concerns
• Too many saved payment methods
• Duplicate accounts
• Business restructuring
• Subscription cleanup
• Reducing online footprint

One client deleted their account after closing a side business. Another wanted a fresh start with a new email.

Deleting isn’t emotional. It’s administrative.

But it is permanent.

How to Delete Your Amazon Account Permanently

Amazon does not allow instant one-click deletion from the main settings screen. You must use their closure request page.

Step-by-Step (Desktop or Mobile Browser)

1. Log into your Amazon account.
2. Visit the Close Your Amazon Account page.
3. Scroll through the warnings.
4. Select a reason for leaving.
5. Confirm account closure.
6. Check your email for verification.
7. Confirm deletion via email link.

That final email confirmation is required.

If you ignore it, deletion does not proceed.

What Happens After You Confirm

Amazon begins processing the closure.

Here’s what you lose:

• Order history
• Saved addresses
• Prime membership
• Digital purchases (Kindle, Audible, Prime Video)
• Amazon gift card balance

There is no restore option later.

I always tell people: download invoices first if needed.

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How to Delete Your Amazon Account via the App

Many users search for this directly.

Here’s the truth: the Amazon app does not fully process permanent deletion inside the app interface.

It redirects you to a web page.

App Method

1. Open Amazon app.
2. Tap the menu.
3. Go to Account.
4. Scroll to Help or Customer Service.
5. Search “Close Account.”
6. Follow link to browser page.
7. Complete the same steps as desktop.

So technically, yes, you can initiate deletion via the app.
But the final step happens in a browser window.

I tested this on iPhone and Android. Both redirect externally.

How to Delete Your Amazon Account Without Logging In

This is more complex.

If you can’t access your account, you must contact Amazon support.

Step-by-Step

1. Visit Amazon Customer Service page.
2. Choose “Login Issues.”
3. Select “I don’t have access.”
4. Request account closure.
5. Verify identity via email or phone.

Amazon will ask for:

• Registered email
• Phone number
• Last order details (sometimes)

They must verify you before deletion.

Without login access, expect slower processing.

I helped someone recover access first, then close account. That route is often easier.

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How to Delete an Amazon Account Email

Many people don’t want to delete the whole account. They just want to change or remove the email.

Here’s the difference:

Deleting the account removes everything.
Changing email keeps the account active.

To Change Email:

1. Log in.
2. Go to Account → Login & Security.
3. Edit email.
4. Verify new email.

If you truly want the email removed permanently, account deletion is the only full solution.

Amazon links accounts to email addresses. You can’t simply “delete email” while keeping account active without replacing it.

Before You Delete: Important Checklist

Deleting impulsively can create issues.

I recommend checking:

• Download invoices for tax records.
• Cancel Prime manually first.
• Redeem gift card balances.
• Transfer Kindle books if needed.
• Cancel subscriptions (Audible, Music, etc.).

Once the account closes, digital purchases vanish.

One client forgot about business invoices. We had to contact Amazon again for retrieval. It delayed things.

Prepare first.

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What Amazon Does With Your Data After Deletion

Amazon states that personal data linked to the account is deleted or anonymized once closure completes.

However, some records may remain for:

• Legal compliance
• Fraud prevention
• Financial reporting

Large companies must retain some transaction data.

Your active profile disappears. Order access ends.

Deletion usually completes within 24–48 hours.

Can You Reopen a Deleted Amazon Account?

No.

Once confirmed and processed, it’s permanent.

You can create a new account with a new email.

But the old one cannot be restored.

This is why Amazon makes you confirm twice.

Common Problems During Deletion

1. Didn’t Receive Confirmation Email

Check spam folder.
Wait 10 minutes.
Resend request if needed.

2. Account Linked to Business

Business accounts may require additional verification.

3. Prime Subscription Still Active

Cancel Prime before deletion. It avoids billing confusion.

4. Multiple Linked Accounts

Each account must be closed separately.

My Experience Testing This

I closed a test Amazon account last year.

The process took:

• 4 minutes to submit
• 5 minutes to receive email
• 24 hours to complete deletion

No hidden steps. Just layered confirmation.

The friction exists to prevent accidental closure.

It’s intentional.

Market Trend: Why More People Delete Accounts

Data privacy awareness has increased.

Subscription fatigue is real.

Users are reducing digital footprint.

Amazon remains dominant in e-commerce, but more users now audit their online accounts annually.

Account cleanup is becoming common.

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Final Takeaway

If you want to delete your Amazon account permanently:

• Log in.
• Go to Close Account page.
• Submit request.
• Confirm via email.

If using the app, it redirects to web.

If you can’t log in, contact support.

Prepare before deletion. Download invoices. Cancel subscriptions.

Once closed, it’s permanent.

Make sure you’re ready.

FAQ